FAQ boat trips
Do I have to pay a deposit?
No deposit is charged. The client is always responsible for damages that may be caused during the rental. The most common is the obstruction of the bathrooms, it is forbidden to throw paper and due to ignorance it is quite common, the minimum payment for this arrangement is €200.
What happens if it rains or the weather conditions do not allow us to leave the port for safety?
You can change the date or refund the total amount of the reservation. Whenever it is for reasons of force majeure that it is not possible to go out to sea for safety.
How do I reserve?
Once you have clear which ship is the one that best suits your needs, you can make the reservation of several ways:
- Through our form
- By whatsapp
- By telephone: 658955688 // 639540384
- By email: info@decalaencala.com
The more details we give us, the more we can answer you.
How much do you pay in advance to make the reservation?
To formalize the reservation, a minimum of 50% of the total reservation must be paid, the rest will be paid on the day of boarding.
How can we do if we are a big group?
If you are a large group and you exceed the capacity of the boat, we can offer two or more boats in which you can sail and anchor together.
Can we bring our food and drink on the ship?
Yes, they can bring food and drink on board. We can also make the purchase with an additional cost of 50 euros extra to the supermarket ticket and once they arrive on board is already prepared. If you want to eat a paella we can manage them with an external company that bring it on board.
What happens if it rains or the weather conditions do not allow us to leave the port for safety? (copia)
You can change the date or refund the total amount of the reservation. Whenever it is for reasons of force majeure that it is not possible to go out to sea for safety.